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FAQ
Undecided between ceremonial matcha and vanilla matcha? Want to know what temperature to use, how to avoid lumps, or how to store your powder after opening? This FAQ answers the most common questions about Arigato matcha, its origin in Uji, its preparation, the Chasen whisk, caffeine, storage, and ordering in Canada. Product-specific information is on each product page and should always be verified on the label of the batch received.
Our Matcha
What is matcha?
Matcha is a green tea powder made from cultivated, prepared, and then finely ground Camellia sinensis leaves. Unlike a classic infusion, the powder is consumed mixed with water or another beverage. Arigato Matcha is presented as an Uji matcha from Kyoto, intended to be prepared as part of a daily ritual.
What makes Arigato Matcha so special?
Our matcha is unique because it comes from a historic family farm in Uji, Kyoto, which has been using rare traditional cultivation methods (such as honzu) since the Edo period. This Samidori matcha is normally reserved for the Japanese market, making it an exclusive and very high-quality product that we are privileged to offer you.
Why is Uji known for matcha?
Uji is a region in Japan historically renowned for its production of green teas, including the tencha used for matcha. However, the reputation of an origin is not enough to evaluate a powder: one must also consider the harvest, processing, freshness, storage, and sensory profile of the batch.
Is your matcha organic?
We prioritize natural management of our tea fields, without extensive use of synthetic inputs. Our focus is on quality and respect for the cultivation traditions that have made Uji matcha famous.
Does vanilla Matcha contain added sugar?
No, our vanilla matcha contains no sugar.
What is the difference between ceremonial matcha and culinary matcha?
Ceremonial matcha is the finest grade, ideal for drinking pure, with a sweet flavor and pronounced umami. Culinary matcha, on the other hand, has a more robust flavor and is perfect for lattes, smoothies, and baking. At Arigato Matcha, our H008 is a reserve ceremonial matcha, the flagship of our range.
Preparation and tasting
How to prepare a traditional matcha?
For a perfect matcha: sift 1 to 2 teaspoons of matcha into a bowl. Add 50 to 70 ml of hot water (70-80°C, not boiling!). Whisk vigorously with a chasen (bamboo whisk) in a "W" motion until a fine, even foam is formed. Enjoy immediately.
How to make a matcha latte?
Prepare a shot of matcha as you would for traditional matcha (with a little less water). Heat and froth about 200ml of your favorite milk. Gently pour the frothed milk over your matcha. Find our complete guide on our blog!
What is the ideal water temperature for matcha?
The water should be hot, but not boiling, ideally between 70°C and 80°C. Water that is too hot can burn the matcha and give it a bitter taste.
How to use the Arigato Matcha Whisk?
Rinse the Chasen with clear water before first use, place it in the bowl with the matcha and whisk with rapid movements. After use, rinse it without soap, drain it, and let it air dry.
What milk should I use with matcha?
Cow's milk, oat milk, soy milk, almond milk, and other plant-based beverages can be used. The result varies depending on the sweetness, texture, and frothiness of the milk. The Vanilla Matcha is particularly well suited for a gourmet preparation, while the Ceremonial Matcha allows for a better appreciation of the tea's taste.
Can you make cold matcha?
Yes. First, prepare a concentrated base with the powder and a small amount of warm water, then add cold water, milk, and ice cubes.
Mixing the powder directly into a cold liquid can result in more lumps.
Benefits
What are the health benefits of matcha?
Matcha is a powerhouse of antioxidants (especially EGCG), provides gentle and sustained energy without jitters thanks to L-theanine, improves concentration, supports metabolism, and aids detoxification. It's a true wellness ally!
Does matcha contain caffeine?
Yes, matcha contains caffeine (also called theine). However, thanks to the presence of L-theanine, its effects are milder and more prolonged than those of coffee, avoiding energy spikes and sudden crashes.
Can matcha help me focus?
Absolutely! L-theanine promotes the production of alpha waves in the brain, inducing a state of "relaxed alertness" that improves concentration and mental clarity.
Does matcha give you energy?
Caffeine can contribute to a feeling of alertness in some people, but reactions vary depending on sensitivity, sleep, diet, and the amount consumed.
Is matcha better than coffee?
There isn't one universally better choice. Matcha offers a preparation method, a vegetal taste, and the consumption of tea powder; coffee offers a different flavor profile and caffeine content. The right choice depends on each person's taste, time of consumption, caffeine tolerance, and routine.
Can you drink matcha every day?
Many people incorporate tea into their daily routine, but the appropriate amount depends on the total caffeine content and individual sensitivity. Start with a moderate serving and observe your sleep, digestive comfort, and reaction to caffeine. Matcha should not be presented as a treatment or a substitute for a varied diet.
Is matcha recommended during pregnancy?
Matcha contains caffeine, and its consumption must be accounted for with all other sources throughout the day. Health Canada recommends that caffeine consumption during pregnancy be kept under 300 mg per day; the appropriate amount remains individual. A person who is pregnant, trying to conceive, or breastfeeding should seek advice from their healthcare professional, especially if the caffeine content of the product is not indicated.
Can children drink matcha?
Matcha contains caffeine and should not be offered indiscriminately to children. Needs and sensitivities vary by age; parents should seek professional advice if considering regular consumption. The FDA reminds us that caffeine can cause sleep disturbances, anxiety, palpitations, or other adverse effects in children and adolescents.
Does matcha contain antioxidants?
Green tea naturally contains plant compounds, including catechins. However, the presence of these compounds does not allow for a promise of a medical effect, disease prevention, or detoxification.
Storage, freshness, and quality
How to store matcha after opening?
Carefully close the packaging after each use and store the powder in a cool, dry place away from light, moisture, heat, and strong odors.
How long does matcha stay fresh after opening?
Freshness depends on the packaging date, format, seal, and storage conditions.
To ensure optimal freshness, it is recommended to consume matcha within 30 days of opening.
How to tell if matcha is still good?
Matcha that has lost its freshness may have a duller color, a less distinct aroma, powder clumped by moisture, or a flatter, more bitter taste. These indicators do not replace the date and labeling instructions. If you have any doubts about the integrity of the packaging, detect an unusual odor, or notice apparent contamination, do not consume the product and contact us.
Why does matcha change color?
Light, oxygen, heat, and humidity can gradually alter the powder.
Does matcha expire?
Yes, like any food product, it should be consumed according to the date and conditions indicated on the packaging.
Can you drink matcha every day?
Many people incorporate tea into their daily routine, but the appropriate amount depends on the total caffeine content and individual sensitivity. Start with a moderate portion and observe your sleep, digestive comfort, and reaction to caffeine. Matcha should not be presented as a treatment or a substitute for a varied diet.
Is matcha recommended during pregnancy?
Matcha contains caffeine, and its consumption must be accounted for with all other sources throughout the day. Health Canada recommends that caffeine consumption during pregnancy be kept under 300 mg per day; the appropriate amount remains individual. A person who is pregnant, trying to conceive, or breastfeeding should seek advice from their healthcare professional, especially if the product's caffeine content is not indicated.
Can children drink matcha?
Matcha contains caffeine and should not be offered indiscriminately to children. Needs and sensitivity vary with age; parents should seek professional advice if considering regular consumption. The FDA reminds us that caffeine can cause sleep disorders, anxiety, palpitations, or other adverse effects in children and adolescents.
Does matcha contain antioxidants?
Green tea naturally contains plant compounds, particularly catechins. However, the presence of these compounds does not allow for a promise of a medical effect, disease prevention, or detoxification.
Orders & delivery
Where to buy Arigato Matcha?
On the official website arigato-matcha.com.
What are your delivery times?
Our orders are usually shipped within 48 hours and delivered within 2-3 business days in Canada.
Free delivery on orders over $55
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number to follow its progress.
What should I do if I have a problem with my order?
Contact our customer service via the contact form. We will do our best to resolve the issue quickly.
Do you offer business, cafe, or wholesale pricing?
Arigato Matcha positions itself as the leading supplier in Montreal for discerning establishments. Unlike mass distributors, we have chosen to exclusively offer high-quality matcha (ceremonial grade), sourced directly from Uji. We refuse low-end culinary grades to guarantee cafés, restaurants, and businesses a bitter-free experience and a vibrant green color. With professional rates starting at $550 per kilo, we prove that it is possible to offer the excellence of an authentic Japanese ritual to a B2B clientele while maintaining optimal profitability. To obtain our complete catalog or discuss your specific needs, we invite you to contact us directly via our contact form below.
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Return Policy
For food safety and hygiene reasons, we do not accept returns or exchanges on our products.
Our products are food items sensitive to variations in temperature and humidity. To guarantee you absolute freshness and impeccable quality, each product shipped is stored in optimal conditions before dispatch. Once delivered, we unfortunately can no longer guarantee its perfect preservation, which is why no returned product can be resold.
Order Issue
If your package arrived damaged, please contact our customer service with a photo so we can find a solution.